Privacy Policy
GarageSnaps, LLC Effective Date: January 1, 2025 Last Updated: March 1, 2025Version 2.1
GarageSnaps, LLC ("GarageSnaps," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (garagesnaps.com), make a purchase, or interact with our products and services (collectively, the "Services"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.
1. Who We Are
GarageSnaps, LLC is a company incorporated under the laws of the State of Texas, United States of America. We design, manufacture, and sell magnetic decorative displays for residential and commercial garage doors. Our registered office is located at [Street Address], [City, TX ZIP].
For the purposes of applicable data protection legislation, GarageSnaps acts as the data controller for personal information collected through our website, customer accounts, purchase transactions, and QR-code-enabled digital features.
Questions about this policy or our data practices may be directed to our Privacy Team at privacy@garagesnaps.com.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration Data: Name, email address, password (stored in encrypted form), phone number, and billing/shipping address when you create an account or place an order.
- Transaction Information: Details about purchases you make, including product selections, order history, payment method type (we do not store full card numbers), and transaction amounts.
- Communications: Messages sent to our customer support team, responses to surveys, contest entries, or feedback forms.
- Professional Information (Realtors/B2B): Real estate license number, brokerage affiliation, MLS region, business address, and team size when registering as a realtor or agency partner.
- User-Generated Content: Photos, reviews, testimonials, or custom design submissions you choose to share with us.
- QR Code Customization Data: URLs, contact details, open house schedules, listing information, and other content you configure through our QR code management tools.
2.2 Information Collected Automatically
- Device & Browser Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences.
- Usage Data: Pages visited, time spent on pages, clicks, scroll depth, referring URLs, search queries made within our site, and navigation paths.
- QR Code Scan Data: Date, time, approximate geographic location (derived from IP address), and device type associated with scans of GarageSnaps QR codes.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, pixel tags, and local storage as described in Section 5.
2.3 Information from Third Parties
- Social media platforms when you connect your account or log in via social sign-on
- Payment processors (e.g., Stripe) who confirm transaction status without sharing full payment credentials
- Advertising partners and analytics providers who help us understand how visitors find our site
- Publicly available sources such as real estate databases, to verify realtor credentials
Note on Sensitive Data: GarageSnaps does not intentionally collect sensitive personal information such as health data, government identification numbers, financial account numbers, or precise geolocation. If you believe you have inadvertently submitted such information, please contact us immediately at privacy@garagesnaps.com.
3. How We Use Your Information
We use the personal information we collect for the following purposes, relying on the legal bases described below where applicable under relevant data protection law:
We will not use your personal information for purposes materially different from those described above without providing you with advance notice and, where required by law, obtaining your consent.
4. Sharing Your Information
GarageSnaps does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:
4.1 Service Providers
We share data with vetted third-party vendors who process information on our behalf under contractual data processing agreements. These include payment processors, shipping carriers, cloud hosting providers, email delivery services, customer support platforms, and analytics vendors. These parties are authorized to use your personal information only to the extent necessary to perform services for us.
4.2 Business Partners
If you purchase a bundled service or participate in a co-branded promotion, we may share relevant information with our business partner to fulfill that offering. We will inform you at the point of collection when such sharing will occur.
4.3 Legal Requirements
We may disclose personal information if required to do so by law, regulation, or valid legal process (such as a court order or subpoena), or if we believe disclosure is necessary to: (a) protect the rights, property, or safety of GarageSnaps, our users, or the public; (b) enforce our Terms of Service; or (c) detect, investigate, or prevent fraud or security incidents.
4.4 Business Transfers
In connection with a merger, acquisition, sale of assets, financing, or reorganization, your personal information may be transferred to a successor entity. We will provide notice via email or a prominent notice on our website if such a transfer occurs, and we will indicate any choices you may have regarding your information.
4.5 Aggregated or Anonymized Data
We may share aggregated, de-identified, or anonymized information — which cannot reasonably be used to identify you — with partners, researchers, or for public reporting without restriction.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, personalize content, and support our marketing efforts.
Strictly Necessary Cookies
These cookies are required for core website functionality, including shopping cart management, user authentication, and security. They cannot be disabled without impairing the site's basic operation. No consent is required for these cookies.
Analytics & Performance Cookies
These cookies (e.g., Google Analytics, Hotjar) help us understand how visitors interact with our site by collecting information such as page views, session duration, and error events. This data is aggregated and used to improve the site experience.
Functional Cookies
These cookies remember your preferences, such as currency, language, and previously viewed products, to provide a personalized experience on subsequent visits.
Marketing & Targeting Cookies
These cookies, set by us or our advertising partners (e.g., Meta Pixel, Google Ads), track your browsing activity across sites to deliver relevant advertisements and measure the effectiveness of our campaigns.
Managing Cookie Preferences: You can manage or withdraw your consent for non-essential cookies at any time via our Cookie Preference Center (available in the site footer), your browser settings, or opt-out tools provided by advertising networks such as the NAI opt-out page and the DAA's WebChoices tool. Note that disabling certain cookies may affect website functionality.
We do not currently respond to browser "Do Not Track" (DNT) signals, as no industry-wide standard for this functionality exists. However, you may use the controls described above to limit tracking.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our standard retention practices are as follows:
- Account and transaction records are retained for a minimum of seven (7) years following the last transaction to comply with tax, accounting, and legal obligations.
- Customer support communications are retained for three (3) years from the date of the interaction.
- Marketing preference records are retained indefinitely to honor opt-out requests, but associated contact data may be deleted upon verified account deletion requests.
- QR code scan analytics are retained for twenty-four (24) months, after which they are aggregated and anonymized.
- Web analytics data is retained for thirteen (13) months in accordance with Google Analytics default settings.
- Inactive accounts with no activity for thirty-six (36) months may be subject to deletion following prior notice to the registered email address.
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our internal data disposal procedures.
7. Your Rights & Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
For All Users
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to our legal retention obligations.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly.
- Data Portability: Request a copy of your data in a commonly used, machine-readable format.
Additional Rights for California Residents (CCPA/CPRA)
- The right to know about personal information collected, used, disclosed, and sold in the past twelve (12) months.
- The right to opt-out of the "sale" or "sharing" of personal information (as defined under California law) for cross-context behavioral advertising. GarageSnaps does not sell personal information for monetary consideration; however, our use of certain advertising cookies may constitute "sharing" under California law. You may opt out via our Cookie Preference Center.
- The right to limit the use of sensitive personal information (to the extent we collect it).
- The right to non-discrimination — we will not deny goods or services, charge different prices, or provide a different quality of service because you exercised your privacy rights.
Additional Rights for EU/EEA/UK Residents (GDPR/UK GDPR)
- The right to object to processing based on legitimate interests.
- The right to restrict processing in certain circumstances.
- The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- The right to lodge a complaint with a supervisory authority.
To exercise any of the above rights, please submit a request to privacy@garagesnaps.com or use the "My Privacy Rights" section of your account dashboard. We will respond within the timeframe required by applicable law (typically within 30 days, extendable by an additional 60 days where reasonably necessary).
8. Children's Privacy
Our website and services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13 (or 16, where applicable under local law).
If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take commercially reasonable steps to delete that information promptly from our records.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@garagesnaps.com with "Child Data Request" in the subject line.
9. Data Security
GarageSnaps implements administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
- Encryption of data in transit using TLS 1.2 or higher
- Encryption of sensitive data at rest using AES-256 or equivalent standards
- Access controls and role-based permissions limiting employee access to personal data on a need-to-know basis
- Regular security assessments, penetration testing, and vulnerability scanning
- Multi-factor authentication requirements for administrative systems
- PCI-DSS compliant payment processing through our third-party payment processor
- Incident response procedures for detecting, responding to, and notifying affected individuals of data breaches
Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach that is reasonably likely to result in risk to your rights and freedoms, we will notify you and applicable regulators as required by law.
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at security@garagesnaps.com if you suspect unauthorized access to your account.
10. Third-Party Services & Links
Our website may contain links to third-party websites, plug-ins, and applications — including social media platforms, payment gateways, real estate listing services, and review platforms. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy practices.
We encourage you to review the privacy policy of every third-party service you visit or interact with. Our site currently integrates with the following categories of third-party services, each governed by their own privacy terms:
- Payment processing (e.g., Stripe)
- Email marketing platforms (e.g., Klaviyo, Mailchimp)
- Analytics platforms (e.g., Google Analytics, Meta Pixel)
- Customer support tools (e.g., Intercom, Zendesk)
- Shipping and logistics carriers
- Social media sharing widgets (e.g., Meta, Pinterest)
11. International Data Transfers
GarageSnaps is headquartered in the United States. If you access our services from outside the United States, please be aware that your personal information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country of residence.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we transfer personal information to the United States and other non-EEA countries in reliance on appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where the destination country is recognized as providing an adequate level of protection
- Your explicit consent, where applicable
You may request a copy of the applicable transfer mechanism by contacting us at privacy@garagesnaps.com.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. For material changes that significantly affect how we process your personal information, we will provide additional notice such as:
- An email notification to the address associated with your account
- A prominent banner or pop-up notice on our website
- A push notification through our mobile application, if applicable
Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue use of our services and contact us to request deletion of your account and associated personal information.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Prior versions of this Privacy Policy are available upon request.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us using the details below. We will make every reasonable effort to respond promptly and resolve your concern.
GarageSnaps, LLC[Street Address], [City, TX ZIP]privacy@garagesnaps.com[Phone Number]Monday–Friday, 9:00 AM–5:00 PM CST
For security-related concerns: security@garagesnaps.comResponse time: within 5 business days
This is a placeholder document for design and development purposes only. It does not constitute legal advice. GarageSnaps should consult qualified legal counsel before publishing a final Privacy Policy.
